Hotel Management Platform
Complete solution with 128 powerful features to streamline your hotel operations, increase revenue, and enhance guest experience
Dashboard 7
Unified performance overview
Get a complete picture of your hotel's performance with key metrics and insights.
Today's arrivals & departures
Manage daily check-ins and check-outs efficiently with real-time updates.
Real-time occupancy
Monitor room occupancy in real-time with visual indicators and alerts.
Revenue snapshot
Quick view of revenue performance across all channels and room types.
Pickup & pace chart
Visualize booking trends and pace to optimize future revenue strategies.
Quick actions panel
Access frequently used functions and tools from a centralized location.
Alerts & notifications feed
Stay informed with real-time alerts and notifications about critical events.
Smart Pricing Engine 9
Competitor Pricing Radar
Monitor competitor rates and adjust your pricing strategy accordingly.
Occupancy Forecasting
Predict future occupancy to optimize pricing and availability.
Demand & Event Prediction
Anticipate demand spikes from local events and adjust pricing.
Time-based price automation
Automatically adjust prices based on time of day, week, or season.
Seasonality engine
Adapt pricing strategies to seasonal demand patterns automatically.
LOS (length-of-stay) rules
Set pricing rules based on guest length of stay to maximize revenue.
Gap-night optimization
Fill empty nights between bookings with strategic pricing.
Game Theory Pricing Engine™
Use advanced algorithms to optimize pricing in competitive markets.
Auto-discounting to fill last-minute rooms
Automatically apply discounts to fill unsold rooms as dates approach.
Direct Booking Website 7
Instant website builder
Create a professional booking website in minutes with our drag-and-drop builder.
Multi-language support
Reach international guests with website content in multiple languages.
Smart personalization
Show personalized content and offers based on guest preferences.
Abandoned-booking recovery
Automatically reach out to guests who abandoned their booking process.
Integrated payment methods
Accept payments through multiple secure payment gateways.
Promo/discount code system
Create and manage promotional codes to drive direct bookings.
Conversion analytics
Track and analyze booking conversion rates to optimize performance.
WhatsApp Sales Automation 6
Auto-quote generator
Automatically generate and send quotes to potential guests via WhatsApp.
Smart follow-ups
Automatically follow up with leads at optimal times to increase conversions.
Abandoned inquiry recovery
Re-engage potential guests who stopped responding to inquiries.
Rich media booking flows
Send images, videos, and interactive content to enhance the booking experience.
Multi-language auto-responses
Automatically respond in the guest's preferred language.
AI sales agent
AI-powered assistant that can handle common inquiries and booking requests.
Upsell & Cross-Sell Engine 6
Pre-arrival upsells
Offer room upgrades and add-ons before guests arrive.
In-stay cross-selling
Suggest additional services and experiences during the stay.
Post-stay offers
Extend special offers to encourage future bookings after checkout.
Tour & experience upsells
Promote local tours and experiences to enhance guest stays.
Smart timing rules
Automatically trigger offers at the most effective times.
Add-on bundling
Create attractive bundles of services to increase average spend.
Loyalty & Retention (G-Loops™) 7
Automated return-guest offers
Automatically send personalized offers to encourage repeat bookings.
Birthday offers
Send special birthday discounts and greetings to past guests.
Stay-anniversary offers
Celebrate the anniversary of a guest's previous stay with special offers.
Segments (business, couples, long-stay, families)
Create targeted campaigns for different guest segments.
Loyalty tiers
Implement tiered loyalty programs with increasing benefits.
Auto-reviews & follow-ups
Automatically request reviews and follow up with guests after their stay.
Guest-LTV tracker
Track and analyze the lifetime value of each guest.
CRM / Guest Database 9
Guest profiles
Comprehensive profiles with guest preferences and history.
Stay history
Complete record of all previous stays and interactions.
Spending analytics
Analyze guest spending patterns across different categories.
Tags & segmentation
Organize guests with tags and create targeted segments.
Notes
Add staff notes and special instructions to guest profiles.
Review history
Track all reviews left by the guest across different platforms.
Behavior insights
Gain insights into guest preferences and behavior patterns.
Payment status
Track payment history and current status for each guest.
WhatsApp-linked profiles
Connect guest profiles with their WhatsApp conversations.
Reservations Manager 7
Unified multi-room calendar
View and manage all room reservations in a single calendar interface.
Manual bookings
Easily create and manage manual bookings directly in the system.
OTA syncing
Automatically sync reservations from all connected OTAs.
Cancellation reasons
Track and analyze reasons for booking cancellations.
Upsell reminders
Get reminders to offer upsells at optimal times before guest arrival.
Cross-sell suggestions
Receive intelligent suggestions for cross-selling opportunities.
Room assignment tools
Efficiently assign rooms based on guest preferences and availability.
Channel Manager (OTA Integrations) 9
Booking.com
Seamless integration with Booking.com for rate and availability management.
Airbnb
Direct connection with Airbnb for listing and reservation management.
Expedia
Integration with Expedia for comprehensive channel management.
Hostelworld
Connect with Hostelworld to reach the hostel market segment.
TripAdvisor
Integration with TripAdvisor for reviews and booking management.
Google Hotels / Meta
Connect with Google Hotels and Meta platforms for expanded visibility.
Rate syncing
Automatically sync rates across all connected channels in real-time.
Inventory syncing
Keep room inventory synchronized across all distribution channels.
Parity checker
Monitor and maintain rate parity across all distribution channels.
Reputation Monitor 5
Review aggregation
Collect reviews from all major platforms in one dashboard.
AI response generator
AI-powered tool to generate appropriate responses to guest reviews.
Competitor reputation tracking
Monitor competitor reviews and ratings for benchmarking.
Sentiment analysis
Analyze the sentiment of reviews to identify trends and issues.
Trend analytics
Track reputation trends over time to measure improvement efforts.
Reports & Analytics 11
Revenue reports
Comprehensive revenue reporting with detailed breakdowns.
Room category performance
Analyze performance metrics for different room categories.
Channel performance
Compare performance across different booking channels.
Campaign performance
Measure the effectiveness of marketing campaigns and promotions.
Month/season comparisons
Compare performance across different months and seasons.
Market occupancy analytics
Analyze occupancy trends in your local market.
Competitor pricing charts
Visualize competitor pricing strategies and trends.
Demand shift warnings
Receive alerts about significant shifts in market demand.
Guest LTV reports
Generate reports on guest lifetime value and retention metrics.
Return-rate analytics
Analyze guest return rates and identify factors influencing retention.
Booking pattern insights
Gain insights into booking patterns and guest behavior.
Opportunities (AI Assistant) 7
Price-raising suggestions
AI-powered suggestions for optimal times to increase rates.
Price-drop warnings
Alerts when prices should be lowered to maintain competitiveness.
Demand spikes detected
Automatic detection of demand spikes for strategic pricing.
Event-based recommendations
Recommendations based on local events and activities.
Abandoned-booking alerts
Immediate alerts when potential bookings are abandoned.
Flash promotion triggers
AI-suggested triggers for time-sensitive flash promotions.
Inventory risk alerts
Warnings about potential inventory issues or overbooking risks.
Staff & Housekeeping 6
Room-status tracker
Real-time tracking of room status (clean, dirty, occupied, etc.).
Cleaning schedule
Automated scheduling of room cleaning based on occupancy.
Assignment automation
Automatically assign cleaning tasks to staff based on availability.
Maintenance tickets
Create and track maintenance requests for rooms and facilities.
Staff performance insights
Analytics on staff performance and productivity metrics.
Role-based task visibility
Customize task visibility based on staff roles and permissions.
Profile & Billing 6
Subscription management
Manage your subscription plan and billing details.
Payment methods
Add and manage multiple payment methods for billing.
Invoice downloads (PDF)
Download professional PDF invoices for accounting purposes.
Billing history
Access complete history of all billing transactions.
Colombian NIT field
Special field for Colombian tax identification numbers.
Global tax ID support
Support for tax identification numbers from various countries.
Security & 2FA 5
Two-factor authentication
Enhanced security with two-factor authentication for all accounts.
Login history
Track all login attempts and account access history.
Device management
Manage and review devices that have access to your account.
API security settings
Configure security settings for API access and integrations.
Access-level roles
Define custom roles with specific access levels for staff members.
Payments 6
Nequi
Integration with Nequi for seamless digital payments.
PSE
Support for PSE (Pagos Seguros en Línea) payment method.
Daviplata
Integration with Daviplata for convenient mobile payments.
Credit/debit cards
Accept all major credit and debit cards with secure processing.
Automated receipts
Automatically generate and send payment receipts to guests.
Refund flows
Streamlined process for handling refunds and cancellations.
Support 5
Support ticket system
Dedicated system for creating and tracking support tickets.
Ticket priority and status filters
Organize and prioritize support tickets with custom filters.
Attachments
Attach files and screenshots to support tickets for better context.
Message history
Complete history of all support conversations and resolutions.
SLA badges
Visual indicators showing response times based on service level agreements.
Multi-Property 3
Portfolio overview
Centralized dashboard for managing multiple properties.
Cross-property analytics
Compare performance metrics across all properties in your portfolio.
User permissions per property
Set different access levels for staff across different properties.
Advanced Features 7
Low-Season Autopilot
Automated strategies to maximize revenue during low seasons.
OTA-Dependency Reduction Tools
Tools and strategies to decrease reliance on OTAs and increase direct bookings.
Website Editor
Customizable website editor to tailor your direct booking site.
Webhooks
Set up custom webhooks for integrations with external systems.
WhatsApp API connector
Direct integration with WhatsApp Business API for advanced messaging.
Custom branding
Apply your custom branding across all guest-facing materials.
Multi-language personalization AI
AI that personalizes content and communications in multiple languages.